Intact reviews

3.9

76% would recommend to a friend

(2,155 total reviews)
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Charles Brindamour

89% approve of CEO

73% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, co-workers, hybrid workplace, mon-fri,

Cons

1. They say that you have to be in a role for one year minimum and then you can apply for another role in the company. But that is a lie 100%. If anyone tells you that, ask people around if that is true, ask people who really changed their roles within 6 months because they knew other people in the company. Management has their favorites. 2. Unrealistic goals, no cap on claims, every other day an adjuster would quit and their claims get reassigned just because no one cares. 3. Training for adjuster sucks! They do the bare minimum, read slides and you’re all set. Throw you on the floor, give you first week with one or two claims to help you get started with, like that would help new hires to achieve something? 4. Everyone is burnt out, and managers would say- you know everyone is handling the same amount if claims so stop complaining. 5. Frequent management changes. By the time your build your rapport with one manager, you will be thrown to someone else’s team. 6. Everyone in the office, including senior management keeps bragging about how much money does intact have. “If intact has so much money, why not invest in employees, why not hire more people so that the work can be managed and people don’t burn out. Why not spend more time in training so that new hires can learn and practice more. Why not everyone work together and find loop holes in the inconsistent training program? And why not ask your managers to shut up about the money intact has because no one cares. If you cannot care about your employees and if you only treat then as your slaves, guess what, no one will stay loyal to you. Do better!

1.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Only pros are Benefits and bonus

Cons

Oh where should I start. They hire without understanding the responsibility for a role and expect you to do everything.they want u to be jack of all trades. They want a functional guy to be a technical architect. The leaders are egotist. This is the first company in my experience that doesn't like spending on employees training. The process and expectations are not set and expect you to make wonders. There is no proper KT plan for new members. They cannot set the basic goal setting and expect you to do everything while the leaders can relax. You cannot go to your leader with a question.

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Intact Response
1y
Thank you for sharing your review. This is not the environment we strive to foster and regret to hear that you feel this way. We value all of our people and it's important to us that you feel your voice is heard and you can be your best on our team. We encourage you to speak confidentially with your HR Consultant so that you can address these concerns.
1.0
Sep 4, 2024

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits your dental and medical benefits are available from day 1

Cons

-Firing culture -Lack of open dialogue from management. -Managers are very micro managing. -Lack of separation of duties among different designation - huge staff turnover

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Intact Response
1y
Thank you for sharing your concerns. We are sorry to hear that this was your experience and we regret that we did not have the opportunity to work with you to learn more about your concerns and address them while you were still here.
Viewing 34 - 36 of 2,155 Reviews

Glassdoor has 2,919 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.