Does Inchcape pay their employees well?

According to anonymously submitted Glassdoor reviews, Inchcape employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Inchcape. This rating has been stable over the past 12 months.

How satisfied are employees working at Inchcape?

62% of Inchcape employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Inchcape 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Inchcape?

Sales Executive (66) , Sales (16) , Manager (13) , Sales Manager (13) , Business Manager (11) , Head of Business (7) , Customer Service (6) , Sales Administrator (6) , Vehicle Technician (6) , Business Analyst (5) , Customer Service Advisor (5) , Finance (5) , Financial Analyst (5) , General Manager (5) , Retail Manager (5)

What are the pros of working at Inchcape according to real employee reviews?

"Great people and want to be doing the right things" ((in 28 reviews)); "A great team to work with" ((in 19 reviews)); "Good colleagues within Finance department." ((in 19 reviews)); "Good benefits" ((in 19 reviews)); "Good work environment and people culture." ((in 7 reviews))

What are the cons of working at Inchcape according to real employee reviews?

"Poor management and not very supportive" ((in 36 reviews)); "Long hours and not good for families" ((in 21 reviews)); "Managers have huge gaps in capability when it comes to completing dismissal meetings" ((in 13 reviews)); "low salary and no commision" ((in 12 reviews)); "Awful culture" ((in 11 reviews))

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Inchcape

Acquired by Group 1 Automotive

Inchcape reviews

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3.4

62% would recommend to a friend

(498 total reviews)

Duncan Tait

80% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Venta minorista industry (3.5 stars).

Reviews by job title

498 reviews

2.0

Nov 17, 2021

Fallen apart in recent years, shadow of former self.

Head of business

Recommend

CEO approval

Business Outlook

Pros

PLC benefits, leverage of a large company

Cons

Too much centralisation, too many Pendragon employees joined that ruined the DNA and culture of Inchcape. Management by the poorest, lowest denominator which clips the wings of the able and allows the tolerance of the poor performers.

Inchcape Response

Thank you for taking the time to contact us. We are sorry to hear of the issues you've experienced and appreciate the inconvenience and concern this may have caused. We appreciate the feedback so please be assured that we will use this information to allow us to improve our business.

1.0

Mar 6, 2021

Just awful

Automotive service advisor

Recommend

CEO approval

Business Outlook

Pros

Great team of people to work with

Cons

How long have you got? overbooked daily , cleaners stealing , management doesn't do anything because apparently they cant, turn over rate is ridiculous, hiring people to drive without a licence , no structure its just a huge circus

Inchcape Response

Hi there, We would like to thank you for taking the time to leave us some feedback.

1.0

Nov 3, 2019

The business has lost its way. Evident in exceptionally high staff attrition and poor customer retention.

Manager- sydney

Recommend

CEO approval

Business Outlook

Pros

Used to be a business that developed its staff. As such, staff were motivated and gave their all. It would not be uncommon for many staff (at varying levels) to work 60+ hour weeks (without overtime). Senior management started to cut corners which resulted in reduced sales and high staff attrition. A real shame because it used to be an amazing place to work.

Cons

As mentioned, senior managers cut corners in order to meet their targets. Aust. Business was encouraged to work against parent company (UK) requirements.Headcount reduced as much as 40% in some departments with an expectation for the same level of service. This led to staff burnout. Both long serving staff and customers were not looked after. Many promises were made for salary increases and development. Did not ever eventuate. HR is unethical and acts inappropriately when multiple team members highlight concerns.

Inchcape Response

Thank you for providing your honest review, this is of importance to us here at Head Office.

Viewing 7 - 9 of 498 Reviews

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