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Inchcape reviews

3.4

62% would recommend to a friend

(498 total reviews)
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Duncan Tait

80% approve of CEO

54% positive business outlook

Inchcape has an employee rating of 3.4 out of 5 stars, based on 498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Inchcape employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

498 reviews
5.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

My own development, alongside many I know, has been a huge part of my enjoyment whilst working on Inchcape. They are a clear example of a company which recognises hard work and commitment with career progression and other rewards. Alongside this, the people from top to bottom are passionate and like-minded in providing the best customer experience and creating a fun working environment. I hope to continue for many years with the company in making it number one.

Cons

The company is currently facing a lot of change and disruption; both internally and externally. The industry as a whole is changing due to developments around the world so this is to be expected.

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Inchcape Response
7y
We are very happy to have provided you with such a positive experience working at Inchcape. We are committed to making improvements and we hope from the progress made you will see we are listening and taking action – simplifying our processes and making everyone’s life at Inchcape easier is our aim.
5.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits that everyone has access to, Company ethos around colleague training, growth, and promotion, Hard work and "going above and beyond" doesn't go unnoticed,

Cons

Throughout the business various processes can be too lengthy - though it's apparent the company is working with it's employees to improve them. In some areas there's a high level of staff attrition - but again this is being looked at and worked on by Senior Management

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Inchcape Response
7y
Hi, thank you for your positive review and great comments! Inchcape aim to be the employer of choice, and to support our ambition we believe in rewarding our colleagues in and out of the workplace. We also believe that the key to its success is the colleagues who deliver a leading customer experience every day, across every aspect of our business. It’s the skill, energy, passion and commitment of our people that ensures we remain ahead of our competition. To stay ahead and support your commitment, Inchcape’s learning and development strategy provides its colleagues with the necessary skills to be able to carry out their role to the highest possible standard. We will also be sure to take your feedback on board and we are currently looking at where we can streamline our processes going forward. Thanks again for your review and we look forward to continuing our working relationship.
5.0
Jan 29, 2019
Recommend
CEO approval
Business Outlook

Pros

I feel there is a very good work like balance and I never feel I am micromanaged. I work in a great team who support each other day in day out. Everyone collaborates together to share best practice. I feel my opinions and suggestions are always considered and I am left to crack on with the job. A great place to work with lovely people.

Cons

Some of the systems and processes are frustrating, but the company is looking to improve these and working on a 'One Best Way' approach.

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Inchcape Response
7y
Thank you for the detailed feedback! At Inchcape we strive to grow and develop the skills and knowledge of our employees; we offer support where needed and encourage self-reflection. It's great to hear how happy you are within your team and job. We will continue to work on our approach to the systems and databases we use. We look forward to working with you for the foreseeable future.
Viewing 442 - 444 of 498 Reviews

Glassdoor has 548 Inchcape reviews submitted anonymously by Inchcape employees. Read employee reviews and ratings on Glassdoor to decide if Inchcape is right for you.