Does IPSY pay their employees well?

According to anonymously submitted Glassdoor reviews, IPSY employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at IPSY. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at IPSY?

56% of IPSY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IPSY 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at IPSY?

Software Engineer (11) , Customer Service Representative (9) , Senior Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Representative (CSR) (4) , Data Analyst (4) , Merchandising (4) , Analyst (3) , Customer Care Representative (3) , Director (3) , Operations (3) , Product Manager (3) , Software Engineer III (3) , Administrative (2)

What are the pros of working at IPSY according to real employee reviews?

"Great people to work with" ((in 36 reviews)); "great culture and feel very connected to other workers even during virtual times" ((in 28 reviews)); "good work life balance !" ((in 12 reviews)); "Benefits are great" ((in 12 reviews)); "Great coworkers, committed to wfh full time" ((in 7 reviews))

What are the cons of working at IPSY according to real employee reviews?

"Low pay and heavy workload." ((in 12 reviews)); "All we heard was that sentiment was generally negative, and that leadership was concerned about the feedback." ((in 8 reviews)); "Management was arrogant, inexperienced, and relied on blame" ((in 7 reviews)); "Limited growth opportunity to hire from within" ((in 5 reviews)); "There’s a lack of good managers and there’s a lot of turnover with all the initiatives they have going on." ((in 5 reviews))

What are employees saying about IPSY layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IPSY layoffs and their outlook for job security at IPSY in 2026.

IPSY reviews

Compare reviews

3.6

56% would recommend to a friend

(186 total reviews)

Galen Smith

69% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.6

Work/Life balance

3.3

Career opportunities

3.2

Senior management

IPSY has an employee rating of 3.6 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IPSY employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

3.0

Nov 6, 2017

Best subscription product, not the best workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast growing, financially sound and business savvy firm focused on delivering a delightful experience to its customers.

Cons

- Low base compensation compared to other companies of similar size and revenue in the San Francisco Bay area - Low bonus compared to other companies of similar size and revenue in the San Francisco Bay area - On-site amenities (snacks, facilities, equipment) and perks (no 100% health insurance coverage, no free meals, no gym reimbursements) below par compared to successful mid-size companies in the San Francisco Bay area

1.0

Oct 6, 2020

Toxic Work Environment

Operations

Recommend

CEO approval

Business Outlook

Pros

- Monthly Subscription to GlamBag Plus

Cons

- Horrible management... IPSY has no control on their managers. Leave employees feeling horrible by sending aggressive emails. - Insane workload... Company initiatives change and add more to the plate each year pushing more responsibilities to each employee with no increase in compensation. - Unrealistic timelines for new product launches. Timelines are set by CEO and are expected to execute in an impossible timeline with minimal resources. Does the CEO even know how long it takes to launch a cosmetic product? - Top down management - Very little internal promotions - Compensation and annual bonus is a joke - HR is non existent or does not care

1.0

Feb 3, 2019

Management’s Lack of Experience is Glaring

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fairly simple and flexible job.

Cons

Management team does not view ipsyCare agents as their true equal. Care must be taken to properly stroke their egos while remaining pleasantly submissive in their presence instead of having serious and effective conversations about why the department turnover is through the roof. Gaslighting techniques are often implemented in order to maintain order and control of the team. Growth is contingent on whether or not you’re liked by management and have the ability to conform to their overall persona of being unapproachable and patronizing.

Viewing 19 - 21 of 186 Reviews

Jobs at IPSY

Data Analyst

Buenos Aires

View job

Shipping Operations Business Analyst

Trabajo desde casa

View job

IPSY

IPSY reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best subscription product, not the best workplace

Toxic Work Environment

Management’s Lack of Experience is Glaring

Jobs at IPSY

IPSY reviews FAQs

Followed companies

Job searches

IPSY reviews FAQs

Bowls

Want the inside scoop on your own company?

Jobs at IPSY