IPSY reviews

3.6

56% would recommend to a friend

(186 total reviews)

Galen Smith

69% approve of CEO

42% positive business outlook

IPSY has an employee rating of 3.6 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IPSY employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

186 reviews
2.0
Apr 13, 2017

Fun, but a mess.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From a culture standpoint, ipsy is 100% a "fun" company. The benefits are great, people are young and hungry to work hard, there are plenty of opportunities to mingle with one another, and the product itself is doing well. They provide a ton of snacks, one free lunch a week, and have open bar work events. The main reason I loved working at ipsy was because of the people. The employees truly treat each other like family, which means we all share in the growing pains that is ipsy. This leads me to the cons...

Cons

Where do I even begin? To start, the company has grown too fast and isn't prepared for all the rapid growth and changes happening. When I started at ipsy, I rarely saw a colleague leave the company. Now, I can count at least a dozen people from various departments, junior to senior level, who have left ipsy since the beginning of the year. The head of people, who supposedly is in charge of growth, hasn't made any real, positive changes or impact which has resulted in the loss of many employees. Management is very hit or miss, all depending on which organization you're in. A lot of unqualified people are in higher roles, while some individuals who work hard every day are not being recognized. Some departments are doing great, but most are suffering with the turnover rate ipsy is currently experiencing. There have been multiple incidents where employees were practically promised a promotion, only to come find it wouldn't be happening. If you do get promoted, it's likely because they want to be cost effective and pay you a low salary instead of hiring an external applicant who knows their salary worth. They won't provide standing desks for less valued departments, but will keep certain higher up employees for reasons unknown to everyone. And pay? Don't expect a high salary unless you're senior level or are worked to the bone, then finally given the salary you deserved. At the end of the day, I don't believe that makeup subscriptions will last much longer and are very much a trend, so I'm glad I got to experience ipsy's glory years.

2.0
Dec 2, 2016

Great coworkers, bad management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing employees who care and support one another Very accommodating regarding time off or WFH Great health/dental package Stock options (but not yet public)

Cons

Not much transparency, no matter what they say Bad management/leadership No bonuses or overtime pay Yearly raises......not always No clear job description (tasks added onto workload with no increase in pay) Overworked/underpaid Culture has decreased drastically Not much communication among different offices

5.0
Jul 3, 2016

Enjoy working at ipsy!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The startup is doing really well, has been profitable for more than 3 years. Subscription base is growing really fast, and the eng team is growing accordingly. - As of now, the eng team is split into 3 sub-teams: apps (site back-end and front-end, mobile development), data (big data, ipsymatch), and "dexai" (payments, core services, shipments, etc.), and engineers of different levels and interests would find interesting projects in all of the teams. The good thing about the team-division is that you're free to switch teams at any time. - The eng team has high quality standards for the software: code reviews, code styles, unit and integration tests. - Engineers are very open to sharing knowledge. We have weekly learning series, where engineers give talks on specific topics. - As the company grows, the team faces new challenges which involve learning new technologies. - Flexible schedule. - Nice office, with good location at San Mateo downtown.

Cons

- No free lunches (only lunch roulette once a week, where employees from different departments are shuffled and arranged into groups)

Viewing 169 - 171 of 186 Reviews

Glassdoor has 243 IPSY reviews submitted anonymously by IPSY employees. Read employee reviews and ratings on Glassdoor to decide if IPSY is right for you.