Fun, but a mess. - Anonymous employee IPSY Employee Review

2.0
Apr 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From a culture standpoint, ipsy is 100% a "fun" company. The benefits are great, people are young and hungry to work hard, there are plenty of opportunities to mingle with one another, and the product itself is doing well. They provide a ton of snacks, one free lunch a week, and have open bar work events. The main reason I loved working at ipsy was because of the people. The employees truly treat each other like family, which means we all share in the growing pains that is ipsy. This leads me to the cons...

Cons

Where do I even begin? To start, the company has grown too fast and isn't prepared for all the rapid growth and changes happening. When I started at ipsy, I rarely saw a colleague leave the company. Now, I can count at least a dozen people from various departments, junior to senior level, who have left ipsy since the beginning of the year. The head of people, who supposedly is in charge of growth, hasn't made any real, positive changes or impact which has resulted in the loss of many employees. Management is very hit or miss, all depending on which organization you're in. A lot of unqualified people are in higher roles, while some individuals who work hard every day are not being recognized. Some departments are doing great, but most are suffering with the turnover rate ipsy is currently experiencing. There have been multiple incidents where employees were practically promised a promotion, only to come find it wouldn't be happening. If you do get promoted, it's likely because they want to be cost effective and pay you a low salary instead of hiring an external applicant who knows their salary worth. They won't provide standing desks for less valued departments, but will keep certain higher up employees for reasons unknown to everyone. And pay? Don't expect a high salary unless you're senior level or are worked to the bone, then finally given the salary you deserved. At the end of the day, I don't believe that makeup subscriptions will last much longer and are very much a trend, so I'm glad I got to experience ipsy's glory years.

Explore other reviews about IPSY

5.0
Jul 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Coworkers are a pleasure to deal with Remote First company

Cons

Remote setting is not always best for important meetings

1
avatar
IPSY Response
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3.0
Mar 25, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

- Remote first - Kind coworkers - Fun brand

Cons

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
IPSY Response
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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