ICON reviews

The company is rather poorly managed. Everything is about money. Sometimes it's even pointless to try, so at the end you loose all of the motivation. It's quite hard to get a bonus. You have to make a lot of placements to hit the threshold and get money, otherwise you get nothing, when in most of agencies you get money for every placement. No one knows anything, people are unwiling to make decisions, everything is just constantly escalated, as nobody wants to take responsibility. I felt really unmotivated. It's super hard to get salary raise.

ICON is only concerned with the bottom line now more than ever it would seem. Under staffing is a serious issue, which in turn increases everyone else's workload significantly. "Why hire more employees when you can get it done with less than half of the employees required seems to be the new mantra". PMs are tasked with many time consuming responsibilities that should be delegated to other internal departments as they do not focus directly on the satisfaction of the external client and take away from time PMs have to actively manage studies. Not much room for advancement. Negative affect on work/life balance. There is a lot of favoritism. Don't expect much help or many opportunities for advancement unless you know someone in the right position.