Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

63% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (234) , Project Manager (192) , Clinical Trial Assistant (CTA) (179) , Senior CRA (177) , CRA I (157) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (59) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 370 reviews)); "Good work life balance and all good" ((in 365 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 246 reviews)); "Great team as far as the LM and CRA team" ((in 161 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 154 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 212 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 204 reviews)); "Low pay and highly reliant on client investments" ((in 177 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 175 reviews)); "Workload was high." ((in 50 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

ICON reviews

Compare reviews

3.5

63% would recommend to a friend

(5,268 total reviews)

Barry Balfe

51% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Feb 3, 2012

Disorganized mess. Over 1/2 who started with me have left company in less than 6 mos. So disappointing

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

Good pay. Negotiate sign on bonus as you will work for it. Experienced and supportive CRA on teams. Good Benefits.

Cons

Systems for monitoring & expense reports are awful. Little communication between functional groups. 80-90% travel, poor work life balance. Inefficient.

3.0

Feb 1, 2012

Icon is a great place to work if you can get among the in crowd or with the coo management group.

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

Benefits are outstanding. Flex Fridays are a plus. Computer equipment provided is very good. Gym in building. Very supportive of female needs.

Cons

Management shows favoritism. Very slow with promotions. Some assistants have higher science degrees then management. The pay is way less than other companies. Head management go and come as pleased. Take their computers remotely to the beauty shop or to the chiropractor.

1.0

Jan 15, 2012

No career development, no line management

Clinical research associate

Recommend

CEO approval

Business Outlook

Pros

Like all CROs, working as a CRA here is a good way to get experience across a range of trials.

Cons

Never had a line manager the whole time i worked there. So there was no career development or assessment, making it impossible to ever be promoted or get feedback on my performance. Also, all the CRAs were stretched too thinly over the trials, making it impossible to monitor effectively. Even after ICON got a warning letter from the FDA over its monitoring it didn't really address the problem effectively. Management listened but couldnt' do anything. It came down to money at the end of the day. In summary, ICON is a place to work at for a while to cut your teeth as a CRA and then get out. There are better employers out there.

Viewing 5221 - 5223 of 5,268 Reviews

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Jobs at ICON

Clinical Research Associate I

Site Management Associate II

Buenos Aires

View job

Clinical Research Associate

ICON

ICON reviews

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Ratings by demographic groups

Reviews by job title

Disorganized mess. Over 1/2 who started with me have left company in less than 6 mos. So disappointing

Icon is a great place to work if you can get among the in crowd or with the coo management group.

No career development, no line management

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