Does ICON pay their employees well?

According to anonymously submitted Glassdoor reviews, ICON employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at ICON. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ICON?

64% of ICON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICON 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ICON?

Clinical Research Associate (236) , Project Manager (192) , Clinical Trial Assistant (CTA) (180) , Senior CRA (178) , CRA I (158) , Clinical Trial Manager (115) , Clinical Trial Assistant (110) , Project Associate (108) , Study Start-Up Associate (73) , Drug Safety Associate (72) , CRA (70) , Senior Clinical Research Associate (69) , In House CRA (60) , CRA II (55) , Clinical Research Associate II (53)

What are the pros of working at ICON according to real employee reviews?

"Good benefits although they gave decreased over the last 10 years since I started working at this company." ((in 367 reviews)); "There are really great people that work for ICON and I love being in the team that I am in." ((in 239 reviews)); "Great team as far as the LM and CRA team" ((in 161 reviews)); "Managers were great and always open to place you somewhere else if you weren't happy in the current role." ((in 143 reviews)); "Great colleagues and FM very supportive." ((in 131 reviews))

What are the cons of working at ICON according to real employee reviews?

"Poor management with no vision." ((in 218 reviews)); "For all this reasons trying to make career starting as SMA requires many years of hard work and low salaries." ((in 199 reviews)); "No bonus in the strategic solutions side and promotions harder to achieve as need embedded employer agreement" ((in 182 reviews)); "Low pay and highly reliant on client investments" ((in 171 reviews)); "Massive layoffs in North America." ((in 50 reviews))

What are employees saying about ICON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICON layoffs and their outlook for job security at ICON in 2026.

What are the top reviewed ICON locations?

Buenos Aires , Munro , San Isidro

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ICON

ICON reviews

3.5

64% would recommend to a friend

(5,280 total reviews)

Barry Balfe

52% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

ICON has an employee rating of 3.5 out of 5 stars, based on 5,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Nov 19, 2014

Stagnant

Cta

Recommend

CEO approval

Business Outlook

Pros

None may have the potential of learning if they have staff and time to train

Cons

Over worked and no career growth

2.0

Nov 10, 2014

You know you're in trouble when the unofficial slogan is "The grass is not always greener on the other side".

Cra

Recommend

CEO approval

Business Outlook

Pros

-Onsite parking. -Great networking opportunities due to the constant staff influx/efflux. -Some staff are genuine hard workers.

Cons

-Lack of vision from management who don't listen to their staff but instead waste time on arbitrary 'emotional intelligence' meetings. -Far too many studies/sites per CRA. Expect studies to be constantly reshuffled too. -Payment system is extremely flawed. Expect to wait months before invoices get paid. -Sites often will get frustrated with you from the get go due site payment issues and the fact that you're probably the fourth CRA they've seen in a year. -CTMS is a dinosaur. -Metrics, metrics, metrics! This company only cares about increasing days onsite so their sponsors keep on doing business with them. CRAs therefore will have their FTE spread over as many studies as possible to keep their sponsor's costs down. -Promotions are given to undeserving workers (sometimes). -Pay is below industry standard.

1.0

Nov 4, 2014

Project Management Dept

Project manager

Recommend

CEO approval

Business Outlook

Pros

People on my level all were bright and friendly.

Cons

Micromanaged Poor pay No work life balance Long hours High staff turn over Archaic systems Bad atmosphere

Viewing 5110 - 5112 of 5,280 Reviews

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Jobs at ICON

Data Risk Analyst

Buenos Aires

View job

Site Management Associate II

Buenos Aires

View job

Clinical Research Associate I

Study Lead Programmer

Buenos Aires

View job

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Stagnant

You know you're in trouble when the unofficial slogan is "The grass is not always greener on the other side".

Project Management Dept

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