ICON reviews

3.5

63% would recommend to a friend

(5,268 total reviews)
avatar

Barry Balfe

51% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Oct 25, 2019

Okay place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was on assignment at BMS. They offered WFH days twice a week after 6 months and flexible working hours. Gain experience with big pharm

Cons

No promotions. They acknowledge how great you are doing and act like you cant do anything more but refuse to give you a promotion unless you say you will quit. They offer people that complain more perks but don't acknowledge the people that keep their head down and take on more responsibilities. There is one line manager that talks about your colleagues to you and is extremely inappropriate.

1.0
Oct 1, 2019

Would not recommend to anyone.

Recommend
CEO approval
Business Outlook

Pros

My immediate manager was a former colleague who was supportive. I would not recommend this company to anyone.

Cons

Orientation is poor and not face to face. Work life balance in non existent. It is literally impossible to get all work done effectively. Turnover rate is high. IT is in another country and very very poor. Metrics are priority over quality. Bullying is allowed with no consequences. Home grown systems are poor with no expert super users. HR is unavailable and does not have human contact with employees such as interview process and does not provide and exit interview.

3.0
Apr 23, 2018

Used to love my job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, better than average PTO, fair salary

Cons

New management with unrealistic expectations; too much focus on pushing unrealistic timelines; systems put into place meant to help which actually end up hindering; seems like upper mgmt cares more about making $$$$ than actually getting quality treatments and drugs approved for the people that need it.

Viewing 40 - 42 of 5,268 Reviews

Glassdoor has 6,497 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.