ICON reviews

The mission is something people can stand behind, because we all want sustainable housing for family, friends, and ourselves. A real world problem with a solution to stand behind. But if they can't even take care of the people that are putting their blood, sweat, and tears into this company, and what it stands for, then what's the point? The lower you go into the company, the more it feels like everything is under false pretenses. Higher ups are out smoking cigars, while the technicians, leads, and service technicians are doing the jobs of more than one person out in the scolding heat of the summer, with no recognition. If you can't take care of the people that are putting in all this hard work than what is and who is this all really for? I genuinely believed in the mission of this company, so much so that I was telling others to stay hopeful, but looking back now, it feels like a big front for money. It's just sad, and pathetic.

Everyone has one foot out the door. Would not recommend seriously considering Icon for employment at this point in time. The only positive reviews are from the executives and that should tell you something. The workplace here is heavily influenced by office politics, making it challenging to maintain a healthy work-life balance. Many engineers and technicians find themselves working long hours, historically six or more days a week is often expected. Raises and promotions are rare, often favoring the CEO's friends through nepotism. In the past six months, most technicians have experienced pay cuts, and there's a lack of clear job roles, allowing management to assign tasks without fair compensation. Employees are sometimes fired abruptly without proper documentation or explanation. This paired with chronic safety violations and Icon is on the path towards a big lawsuit in a couple of years. There have been multiple large layoffs in the past year and a half, leaving critical positions unfilled. The employee equity program isn't favorable, considering the company's struggling business outlook. The CEO's leadership has lost its ability to inspire and motivate, seemingly avoiding the reality of the company's declining culture, business prospects, and slowing innovation. The COO fosters a toxic environment by tolerating abusive behavior among subordinates, while the CTO lacks the necessary technical expertise to effectively manage development schedules and priorities. Overall, the company culture is hostile, with blame often unfairly placed on employees by higher-ups. The CEO organizes exclusive company retreats for a select few employees, keeping them secret from the rest of the staff, which negatively impacts morale.