Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Good benefits and a fun product" ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 47 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 27 reviews)); "Great workplace and team." ((in 14 reviews)); "Had plenty of hours and had some great coworkers." ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 42 reviews)); "Low salary compared to other competitors" ((in 32 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

5.0

Dec 15, 2022

I’m very happy

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

I want to improve my skills qualities and the ability to perform higher standard which going to fulfilling your requirement and the beneficial growth of your organization as well myself

Cons

No challenge the place is nice

4.0

Dec 13, 2022

New applicant

Assistant chef

Recommend

CEO approval

Business Outlook

Pros

While working you're traveling around the world

Cons

Working in the galley is very tough, and I'm too far away with my family

2.0

Dec 10, 2022

Career advancements “golden opportunity” if you’re a minority.

Manager

Recommend

CEO approval

Business Outlook

Pros

They used to be a common sense company, very loyal to ALL employees. Now they are pushing out good employees to hire outside contractors. Also your value as an employee is no longer based on your skill set, but your political bent (liberal), gender and race. If you’re checking all of the right boxes then you will be successful.

Cons

No longer executive support for employees. Totally disrespectful after those employees who “sacrificed” finances, family and future during the operations stoppage during COVID. With Carnival stock dropping like a rock and their treatment of loyal employees, unfortunately it’s going to be very difficult to sustain the brand.

Viewing 154 - 156 of 647 Reviews

Top companies for "Compensation and Benefits" near you

Satguru Travels and Tour Serices

3.5★Compensation & Benefits

Gray Dawes Group

3.5★Compensation & Benefits

Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

Resolution Specialist - REMOTE - US

Senior Administrator, Financial Systems

On Stage Alaska Presenters