Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 53 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "nice work environment and building" ((in 15 reviews)); "coworkers are nice and helpful" ((in 13 reviews)); "Great workplace and team." ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 58 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "long hours and no day offs" ((in 28 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Sep 27, 2023

Good company to work for

Compensation manager

Recommend

CEO approval

Business Outlook

Pros

Great people, decent pay and benefits, interesting work and cruise benefits.

Cons

A bit ambiguous, lots of work with multiple brands.

5.0

Sep 24, 2023

Good Workplace

Housekeeping attendant

Recommend

CEO approval

Business Outlook

Pros

Very nice to treat the employee, Friendly Team Member feels like a family, Bring me travel around the world.

Cons

Difficult to get promoted,like and dislike some of the boss,very far from the family, spend more time in the ship then home, bad internet signal.

5.0

Sep 21, 2023

Pretty great

Director

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

They took away 9/80 / flex Friday

Viewing 115 - 117 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

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Senior Administrator, Financial Systems

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Reviews by job title

Good company to work for

Good Workplace

Pretty great

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