Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 63 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Consistent schedule and work from home" ((in 28 reviews)); "Training was great." ((in 14 reviews)); "Great travel benefits" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 53 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "long hours and no day offs" ((in 33 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

3.0

Oct 16, 2023

Pay not so great

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Great cruise benefits. Great to work from home

Cons

Pay sucks and is not industry standard

5.0

Oct 16, 2023

Great place to work

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Learn Multiple departments. Free cruise

Cons

Some rude people on phones

5.0

Sep 27, 2023

One of the best company

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

They care about their employees.

Cons

It was tough because I worked around 77 hours per week.

Viewing 112 - 114 of 647 Reviews

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Great place to work

One of the best company

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