Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 57 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Work from home is good" ((in 29 reviews)); "Great workplace and team." ((in 18 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and flight standard low" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

647 reviews

4.0

Sep 8, 2024

Pressured sales , ok pay

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Consistent work , benefits, work from home , training , supervisors are great , 2 weeks vacation , 2 weeks sick time

Cons

Tied to a desk all day , sometimes computer issues , internal competition, not the best pay , strict /minimal vacation / sick policy . Rigid schedule policy ( have to take time off instead of switching days they don’t allow day switches ) Non flexibility for work / home balance for people with kids ,

2.0

Sep 5, 2024

Key accounts rep experience

Account representative

Recommend

CEO approval

Business Outlook

Pros

Good team, we all got along for the most part Decent - good benefits

Cons

Pay was terrible, impossible to move up even after getting bachelors degree. Avoid this place if you’re entry level

1.0

Sep 3, 2024

Remote Workers Beware

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

None, the people who work here are ok with the exploitation of people from developing nations.

Cons

Remote works won't get promoted. Very much an old boys club kind of mentality at the company

Viewing 64 - 66 of 647 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Pressured sales , ok pay

Key accounts rep experience

Remote Workers Beware

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