Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 54 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Work from home is good" ((in 27 reviews)); "Great workplace and team." ((in 16 reviews)); "Good training" ((in 15 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 55 reviews)); "Low pay and too many cliques" ((in 47 reviews)); "Long hours and no rest" ((in 31 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jul 17, 2018

HA Group

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Building for employees, interesting product.

Cons

Still chasing the ball on benefits, massive bureaucracy to get certain things done.

3.0

Jun 16, 2018

Great company, bad management

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Great benefits (including free cruising!) Huge bonuses Good salary

Cons

Bad management Corporate doesn't seem to know whats going on below

3.0

Jan 22, 2018

Throwback to the "good ol' days"

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Some flexibility in work arrangement, 9/80 work schedule was a nice to have

Cons

Management was disorganized and there was a high amount of in-fighting, highly misogynistic culture, felt like working in an episode of Mad Men where the good ol' boys would literally sit around talking about women in the office. The pay was also not competitive. The blame game thrives here.

Viewing 61 - 63 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Associate Data Scientist

Manager, AI Operations

Email Marketing Specialist

Assistant Ship Superintendent