Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefit package" ((in 59 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "Work from home, reward cruise after 1 year" ((in 29 reviews)); "Great workplace and team." ((in 15 reviews)); "coworkers are nice and helpful" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

4.0

Dec 19, 2013

Wonderful and exciting vessel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is free, sleep only with 1 roomate, but mostly have none, yippiiii freedom

Cons

Expensive internet access, more latenite meal for night crew

4.0

Dec 8, 2013

The travel is great!

Medical officer

Recommend

CEO approval

Business Outlook

Pros

The worldwide travel, no expenses, utilities, food, rent etc.

Cons

When you are on the ship, you are on duty or on call. Shared port time, you won't see every port, the pay is low by industry standards, no pay in your off time, no 401 k, no advancement opportunities.

3.0

Oct 27, 2013

Fun Environment - Great Experiences

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to see places, do things, and meet people you otherwise never get..

Cons

Politics, Out to date, low salaries

Viewing 589 - 591 of 646 Reviews

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Jobs at Holland America Line

Guest Relations Representative

On Stage Alaska Presenters

Associate Data Scientist

Assistant Manager, Shore Excursion Operations

Assistant Ship Superintendent

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful and exciting vessel

The travel is great!

Fun Environment - Great Experiences

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