Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits (including free cruising!)" ((in 60 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 47 reviews)); "Work from home, reward cruise after 1 year" ((in 29 reviews)); "Good training" ((in 15 reviews)); "Good work environment and good salary compared to other companies" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 59 reviews)); "Low pay and too many cliques" ((in 44 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Long hours and no rest" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Mar 4, 2014

Big Mistake

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well, the company gives away a bunch of gifts (including travel) during the holidays, raffle style. Not much beyond that.

Cons

* Incompetent IT "Leadership" * No focus on innovation * Incredibly difficult to get funding for anything * Pay is not very good (definitely below industry standard) * Office politics * Very little work-life balance * Very tight with time-off benefits * Very rigid and stuffy culture * Ivory tower leadership I could go on and on...but, I think you get the point...

2.0

Jan 16, 2014

Learned how boring corporate America can be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get nice travel discounts

Cons

Old school management. Too much red tape. Extremely "stuffy" office environment.

4.0

Dec 27, 2013

Great job at sea, need more time off

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent learning opportunities in a luxury hotel resort at sea. Great travel opportunities and very diverse international teams.

Cons

Long contracts with time-off often shortened with little notice. Need more recognition from management in corporate office and better compensation structure.

Viewing 586 - 588 of 646 Reviews

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Jobs at Holland America Line

Guest Relations Representative

On Stage Alaska Presenters

Associate Data Scientist

Assistant Ship Superintendent

Assistant Manager, Shore Excursion Operations

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Big Mistake

Learned how boring corporate America can be

Great job at sea, need more time off

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