Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Consistent schedule and work from home" ((in 30 reviews)); "Had plenty of hours and had some great coworkers." ((in 16 reviews)); "Good training" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 54 reviews)); "Low pay and too many cliques" ((in 45 reviews)); "Long hours and flight standard low" ((in 29 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

3.0

Jun 30, 2015

Holland America

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flex Time with working hours

Cons

Old school hierarchical management and poor benefits

1.0

Jun 25, 2015

Sucks your soul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Cafeteria workers. Cute little perks. Benefits okay.

Cons

I worked there for over 4years and I am just now getting my soul back. Management is horrible! The hand never knows what the foot is doing. There is pressure to make unrealistic sales goals-the QA is really unfair-and it feels like the seventh circle of hell. Do not do phone work especially for this company --you are just a very small wheel in a very large cog. You are a robot. Plain and simple. And don't get me started on the wage! 11 cents a year? I could make more at Mcdonald's.

4.0

Jun 25, 2015

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company and advancement opportunity

Cons

They expect hard work, hours can be long at certain times of year

Viewing 529 - 531 of 647 Reviews

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