Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"good benefit including free cruises and friends and family discount." ((in 50 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 43 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 30 reviews)); "Good training" ((in 17 reviews)); "good coworkers" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 57 reviews)); "Low pay and too many cliques" ((in 48 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Long hours and no rest" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Sep 14, 2015

Good place to intern.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supervisor was great. Worked on many interesting projects.

Cons

Conservative. Mostly old people. Can be tedious.

4.0

Sep 7, 2015

Traveling the world and working at the same time

Event manager

Recommend

CEO approval

Business Outlook

Pros

I think the biggest benefit to working for HAL is the travel. Their ships go to some of the most exotic places in the world. As a manager the pay is also very good, personally. I work a lot of hours and sometime I have extremely long days. That being said, it all works out when I can go out and explore the ports. I have health insurance also for quite cheap. The company is, honestly, a fun and enjoyable company to work for.

Cons

It is contractually based. My position does not have vacation pay, so you need to be good at budgetting your money to ensure you have money during your sometimes 3+ month break.

4.0

Aug 29, 2015

Refurbishment Projects

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great team atmosphere in a company building processes to improve values and quality of life while providing an unchallengeable service to its customers.

Cons

Long hours and flight standard low

Viewing 514 - 516 of 647 Reviews

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