Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

53% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 61 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 41 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 28 reviews)); "Good work environment, collaborative and team oriented." ((in 13 reviews)); "Great travel benefits" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 55 reviews)); "Sharing a room and low pay" ((in 44 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 32 reviews)); "Long hours and flight standard low" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

53% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

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Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

1.0

Jun 30, 2017

IT Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel, food and 1 more word

Cons

Racism, nepotism and very unethical business practices on board.

4.0

Jun 25, 2017

HAL ship life

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros for working with HAL in the youth center - Travel is included - Good amount of time off the ship - Hours are long, but rotations are nice within the youth group - Room move up in the your center if dedicated

Cons

Cons for HAL youth center - At times difficult management but manageable

4.0

Jun 25, 2017

Fleet Support Officer

Fleet support officer

Recommend

CEO approval

Business Outlook

Pros

Company is constantly expanding

Cons

the location is in Seattle, that is becoming too expensive

Viewing 427 - 429 of 647 Reviews

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Jobs at Holland America Line

Air Customer Service Agent, After Hours - REMOTE US

Personal Cruise Consultant

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Senior Administrator, Financial Systems

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IT Officer

HAL ship life

Fleet Support Officer

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