Holiday Inn reviews

3.4

51% would recommend to a friend

(2,477 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 3, 2017

Server/Waiter

Recommend
CEO approval
Business Outlook

Pros

Free food Rare "employee hang-out trips" sponsored by management

Cons

Terrible organization and treatment of employees Work conditions, rats at the kitchen every morning

5.0
May 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Useful 0 hour contract for a student, friendly co-workers and management, fun environment. Potential to work up towards supervision/management roles.

Cons

Long hours on your feet on minimum wage (same as most waitressing jobs) but fewer tips because there is a 10% on all of the bills for the customers automatically.

3.0
Apr 26, 2017

Fitness consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Contracted hours, free hot meal, reduced employee rates on hotel rooms, sense of community with fellow staff members.

Cons

Fluctuating responsibilities, unnecessary focus on idle details, meals can be a complete mishmash based on what food goes off/wasn't eaten by guests and is a health and safety hazard based on how many times it been reheated - and God forbid you vocalise disappointment. Employee reward system a nightmare to use or even understand. Employees come together over sheer distain of management and guest treatment. It's due to the hotels loyalty to the guest and disinterest in the employee that the turnover is so high. Money is the sole driving force behind this company, yet if one guest complains they give out freebies as opposed to anything else when the guest in question is a known troublemaker.

Viewing 2107 - 2109 of 2,477 Reviews

Glassdoor has 2,927 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.