Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Sales Manager (42) , Night Auditor (41) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 105 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 92 reviews)); "My manager is great and supportive." ((in 44 reviews)); "Friendly and nice coworkers" ((in 36 reviews)); "Free food and nice enough collegues" ((in 29 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 112 reviews)); "Low salary compared to the market" ((in 55 reviews)); "No benefits for part time" ((in 54 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,472 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 22, 2015

Working for a franchise run hotel

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Hours, if you get a shift you like. Employee rate if you can afford to go anywhere.

Cons

Franchise. Low pay, no benefits other than employee rate. Lots of responsibility without compensation. Manager never available to guests. Not enough employees. Office supplies/equipment needed for daily functions not kept on hand or out of order frequently.

1.0

Dec 28, 2014

Could have been a good place to work

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Quick pace job so shifts went by fast.

Cons

Poor management, customers complained about everything, most being out of control of the front desk workers and management was never around to fix things, lack of training, and and no breaks in an 8 hour shift.

4.0

Jun 4, 2026

Good benefits and friendly staff, but average pay

Night auditor, front desk agent, manager on duty

Recommend

CEO approval

Business Outlook

Pros

Good benefits Proper structure Friendly staff supportive management

Cons

Average pay slow growth poor learning

Viewing 97 - 99 of 2,472 Reviews

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Jobs at Holiday Inn