Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 110 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 91 reviews)); "My manager is great and supportive." ((in 48 reviews)); "Friendly and nice coworkers" ((in 42 reviews)); "Free food and nice enough collegues" ((in 31 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 188 reviews)); "Pay is low for the job done and standard of country" ((in 139 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 105 reviews)); "No benefits for part time" ((in 56 reviews)); "Low salary compared to the market" ((in 50 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,473 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 19, 2015

Below poverty wages, hectic schedules that require you to be flexible and work doubles and poor overall management.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The health insurance package offered is okay. Some hotels do not offer any benefits at all.

Cons

Be prepared to work a 3p-11p, then come in the next morning at 7am. Or have different days off each week. Company won't pay overtime unless you work 40 hours within THEIR defined work week, which begins on a Saturday and ends on a Friday. You could end up working 10 days in a row with no overtime. Additionally, working a double shift doesn't give overtime pay unless it put you over 40 hours that work week. During the slow periods, they will cut everyone's hours fast, rather than reduce profits for the hotel owner. This is your typical wage slave, service sector job so if you are desperate, there are probably far worse places to work.

1.0

Nov 10, 2025

Poor leadership

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great location, and well known in the community

Cons

Very poor leadership, and nepotism.

3.0

Nov 4, 2025

Once Great

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

Hotel discounts, points earning, employee catalog, 401k, flexible schedule, sometimes promote from within

Cons

Long unpredictable hours, unreliable and low raises, promote from within only after hiring from outside and it doesn't work out. Holiday Inn is currently a dying business, I believe it will soon be replaced fully with Holiday Inn Express.

Viewing 7 - 9 of 2,473 Reviews

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Jobs at Holiday Inn