Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 106 reviews)); "Friendly staff and you will get to try different types of foods and that too for free" ((in 96 reviews)); "Good benefits and discount perks" ((in 63 reviews)); "You're coworkers and guests are great" ((in 41 reviews)); "Free food and nice enough collegues" ((in 29 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 183 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 110 reviews)); "Low salary compared to the market" ((in 54 reviews)); "No work life balance at all" ((in 22 reviews))

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Holiday Inn

Holiday Inn reviews

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3.4

52% would recommend to a friend

(2,473 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,473 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Nov 29, 2016

Horrendous management

Front desk

Recommend

CEO approval

Business Outlook

Pros

The only pros I can think of are that the hours were consistent and in and out times never varied all too much and since you're stuck behind the front desk there was never very much physical work (like walking or lifting boxes etc).

Cons

Management style and technique was absolutely horrendous. I was never given much instruction on how to do my job, let alone how to do it well. The front desk is the nerve center of the hotel so liasoning between happy/upset guests, housekeeping, the general manager, projects manager etc was trying at times.

1.0

Mar 12, 2015

Too much work not enough pay

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I honestly cannot think of a single pro working here. Possibly meeting new people from around the world was great.

Cons

Bed bugs bed bugs bed bugs. This is "normal" in hotels!? DISGUSTING. Can't use any holiday inns within 30 miles of the one you work at, that's stupid! I never got breaks EVER. It's too busy and no one's willing to let you step away. It's a LOT to take in.

1.0

Mar 10, 2015

It is a mediocre job/employer for even a college/high school student.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The guests can sometimes be very nice and interesting people.

Cons

-The management of this place is always changing over as no one wants to work for the overbearing owner of this Holiday Inn. - The owner lets his family stay in the hotel for extended periods of time. The only reason he left is because he had a gambling problem and knew he was in trouble when guests reported a shooting in one of the rooms. - No interest from management in any career paths or development for the employees. - The list just goes on and on and on.....

Viewing 4 - 6 of 2,473 Reviews

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Jobs at Holiday Inn