Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 116 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 98 reviews)); "good benefits re: discounts and hotel points and so on" ((in 58 reviews)); "My manager is great and supportive." ((in 50 reviews)); "Friendly and nice coworkers" ((in 43 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 184 reviews)); "Pay is low for the job done and standard of country" ((in 142 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 110 reviews)); "Low salary compared to the market" ((in 57 reviews)); "No work life balance at all" ((in 24 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 4, 2017

Holiday Inn- Front Desk Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Made great relationship with the staff. Met many interesting people working the front desk. Learned a lot about hospitality.

Cons

Low pay. Very demanding job. I did not like situations in which guests were angry or outraged. Hard to talk to and hear people over the phone. One mistake can have a negative domino effect.

1.0

Aug 4, 2017

Horrible for customers and employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

easily hired, don't really need any qualifications and no background checks are run

Cons

Manager was completely unprofessional and unethical... she gossiped about employee's personal conversations with her to the other employees, was unsupportive and not accommodating when someone tried to talk to her about a mental health issue they were struggling with, knew that housekeeping employees where not changing the sheets, bedding, and pillow cases between DIFFERENT guests' stays in a room-and, did not confront these employees and stop this from continuing to happen. Housekeepers pay here is based on how QUICKLY you clean a room. If you do not clean so many rooms per hour, you are terminated. This obviously leads to very low cleanliness levels in the rooms, and, guests unknowingly sharing sheets and pillowcases with uncountable strangers.

1.0

Aug 3, 2017

Terrible Management in Santa Maria

Management

Recommend

CEO approval

Business Outlook

Pros

-great employees, beautiful lobby, big pool, nice location

Cons

-property was not up to brand standards -lots of politics, nepotism, and special treatment -no integrity in management -micromanaging -awful pay

Viewing 64 - 66 of 2,474 Reviews

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Jobs at Holiday Inn