Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Holiday Inn?

52% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (130) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (30) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Recepcionista (25) , Server (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 111 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 104 reviews)); "Good benefits and discount perks" ((in 58 reviews)); "My manager is great and supportive." ((in 44 reviews)); "Friendly and nice coworkers" ((in 41 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 185 reviews)); "Pay is low for the job done and standard of country" ((in 140 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 108 reviews)); "Low salary compared to the market" ((in 53 reviews)); "No work life balance at all" ((in 23 reviews))

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Holiday Inn

Holiday Inn reviews

3.4

52% would recommend to a friend

(2,474 total reviews)

Keith Barr

58% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jul 3, 2018

They couldn’t pay me enough to work with this management team again.

Catering sales manager

Recommend

CEO approval

Business Outlook

Pros

The banquet staff is very hardworking, friendly, and helpful. The ballroom space and team could be so much better if they were given more creative freedom and stopped settling for the same basic setups, plans, and guidelines. Change it up and you’ll get more clients.

Cons

Extremely disorganized, no sense of direction or guidance, very cliquish and catty management. Extreme favoritism and hypocrisy. Unprofessional gossiping and name calling amongst teammates about other colleagues. No clear team goals. It was as if the team was content with coasting through the year. Theresa was extremely bothered by and not open to creativity, or any idea that was not hers.

3.0

Jun 20, 2018

Front Desk Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the few companies in this town to offer full time employees benefits. It's a non-stop and diverse working environment. Loads of friendly people along with repeat guest to keep the job enjoyable.

Cons

I has truly been the worst place for training someone that is new to the field of hotel servicing. If the salesman is not a team player, they can crash and burn the whole pyramid of service to the ground. The Front Desk Agents on 3-11 pm have got to be set-up to win! It is vital to success and maintaining loyalty of guest at any Hotel.

2.0

Jun 10, 2018

Don't work here. Unless you want to suffer constantly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good overall experience of working in a busy environment.

Cons

Constantly understaffed Zero investment in staff & equipment Management will cut the budget for staff because "they think" we don't need them when in reality they have no idea what we go through

Viewing 49 - 51 of 2,474 Reviews

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Jobs at Holiday Inn