Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

There is a good chance to advance because managers are running away! 401k.

Cons

Turnover. Talents fly away to competence. Poor management quality since Blackstone take over. Sad HR management. Not a place to feel proud to work for it anymore. Workforce reduction so severe that there is no even a chance to take time off for management or employees but property is doing the number$!

2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Travel benefit is pretty nice if you like to travel: $29 per night for a Hampton, 39-59 for an Embassy Suites or Hilton. Some properties are free if they are company owned. The company is private (for now). Blackstone now owns the company, so we're hoping for some cleanup to allow for advancement. Since Hilton acquired Hilton International, there is opportunity to travel overseas -- a lot depending on the group and your title. Once the dollar is stronger and travel really picks up again, there should be some really cool technologies to explore for development. They're currently reviewing the number of contractors we employ, so there may be more permanent openings

Cons

No real advancement. Very top-heavy, although some of the numbers are being trimmed by Blackstone offering severance packages and letting people go. Too many contractors -- employees are not given the opportunity to develop new technologies or learn the skill. There is a lot of dead weight in management -- people do not know the technology in IT management or have been promoted as a favor or to justify a raise and have no experience in their title. There have been people move from a management position in Human resources to assume a Director position in IT security and have not one day of development or pure IT experience.

3.0
Jul 21, 2025

Compromise

Recommend
CEO approval
Business Outlook

Pros

Good WLB; hotel discount is nice; good technical leadership; positive culture.

Cons

Antagonistic relationship between HR and devs; slow-paced; disappointing bonuses at lower levels; lower hiring bar; volatile messaging from upper leadership; lower engineering salaries; reimplementing return-to-office for devs despite lower base pay.

Viewing 184 - 186 of 11,519 Reviews

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