Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great team members benefits (especially GoHilton)." ((in 194 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great travel benefits and resources for employees" ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and weekends but that comes with hotels" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,518 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Oct 13, 2020

Worst company ever!

Finance, fp&a

Recommend

CEO approval

Business Outlook

Pros

Hotel benefits if they are available

Cons

Long hours. Expect to work 50-60 per week during normal and 80-100 during budget (which is 5 months out of the year). No promotion aspect. You have to interview for promotion.

1.0

May 22, 2020

Cut Throat Environment

Product manager

Recommend

CEO approval

Business Outlook

Pros

Discount stays available at most hotels

Cons

Company and team goals are not clear or easily measurable, a lot of team members more interested in 'making their own mark' or hearing their own voice, rather than working on a team. Middle management constantly points out things done wrong, very seldom acknowledges wins or positive contributions. Feels like a malicious culture is encouraged. Upper management does not engage or make themselves accessible except to their own peers. There is also a sense of being looked down upon. Hilton is also a huge company, so it's easy to feel lost in a big corporate machine with indistinguishable layers of seniority.

1.0

Aug 15, 2019

Avoid the IT organization

Manager

Recommend

CEO approval

Business Outlook

Pros

Great working environment, flexible work from home options

Cons

Career growth is almost non-existent

Hilton Response

Thank you for taking time to offer your feedback regarding your career advancement. We appreciate your desire to grow within Hilton and encourage you to speak with your manager or leadership team regarding any concerns you have as well as your plans for development

Viewing 118 - 120 of 11,518 Reviews

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Worst company ever!

Cut Throat Environment

Avoid the IT organization

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