Hilton reviews

3.9

75% would recommend to a friend

(11,497 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

If someone does not have a higher education, with a lot of hard work, anyone is able to become management. However, while you are working your way up, the company will take advantage of you.

Cons

Low pay for management team compared to local competition. Upper Management does not promote "team" spirit. There is a lack of making employees feel as the are important to the company. Even the HR Director has made the comment that if an employee does not like policy, then they can work somewhere else. The work/life balance is nonexistant. Upper management rather run the current employees into the ground before hiring additional staff.

2.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The company pays pretty well, and some of the people you work with on a day-to-day basis are pretty good. The location is great for those that live North of London , Oxford, or South Midlands. There are frequent team off-sites, which are a lot of fun, but they do not really make up for the daily pain of just trying to do get your job done.

Cons

The management team and the politics within departments make working there a very frustrating experience. If you are chosen for support and promotion, and play the game with senior management, then advancement is possible. If you don't mind selling your soul for a wage, then you can certainly may steady progress through the ranks.

2.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

I am proud of the name and I enjoy travel opportunities. Hilton is in the leading edge of hospitality technology. If your primary goal of your job is to learn new technologies you would do well here.

Cons

It is still a good old boy corporation with only a few (well publicized) exceptions. Those who can spin and say yes without any resistance are recognized as successful and those who point out the risks and try to mitigate them are seen as non-team players. Expectation management is impossible and if you want life balance, you will not find it in Hilton’s IT department.

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