Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,499 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Nov 5, 2009

Hilton Sales Position

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good training Opportunities to work anywhere

Cons

The division I was in managed the hotels and either didn't have a clue as to what service and hospitality is or just didn't care. It was all numbers and seeing how much they could cut...and cut...and cut. It's sad because I saw a lot of very good and very dedicated people come and go because they couldn't provide the service and warmth to the guests because of understaffing/overworking/no corporate support.

5.0

Sep 7, 2009

Laid off, but I still think the company is good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team member travel program, PTO builds up very quickly

Cons

I was laid off, even though I had put in over 6 years with the company

3.0

Sep 3, 2009

Not a lot of upward movement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is easy to work in a variety of departments to ensure that you will get hours. Also, the team member travel program is awesome

Cons

At our specific location, they had a policy of hiring outside cadidates oer qualified internal candidates. Also, the hotel industry as a whole can be very seasonal.

Viewing 11458 - 11460 of 11,499 Reviews

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Ratings by category

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Hilton Sales Position

Laid off, but I still think the company is good

Not a lot of upward movement

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