Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,500 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Feb 19, 2010

Poor Economy= Not Enough Oppurtunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provided a solid training program for all LITs. You also were given great corperate liasons to help you transition.

Cons

The pay was absolutly horrible and they focused more on the line level jobs then in helping you manage.

3.0

Feb 11, 2010

OVER WORKED UNDER PAID

Food and beverage assistant

Recommend

CEO approval

Business Outlook

Pros

Travel benefits are the best Great People to worth

Cons

Long hours early starts late finishes Team meals are atrocious High turn overs Too much demorcracy between management

3.0

Jan 30, 2010

Good place to start your career, but still has kinks to work out

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great travel perks, ability to work with different teams within company, flexible work hours, decent cafeteria food (in Beverly Hills location)

Cons

Too many levels of hierarchy, some signs of unprofessionalism from senior executives, not enough performance reviews, low compensation compared to competitive hotel companies

Viewing 11455 - 11457 of 11,500 Reviews

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Ratings by category

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Reviews by job title

Poor Economy= Not Enough Oppurtunities

OVER WORKED UNDER PAID

Good place to start your career, but still has kinks to work out

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