Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 453 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 186 reviews)); "Great travel benefits and PTO." ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

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3.9

75% would recommend to a friend

(11,506 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jan 24, 2012

Good company to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The opportunities for advancement are good for those who work hard. It is important to excel and to participate in extra service opportunities to be seen.

Cons

With such a large company, you can sometimes get lost in the shuffle. To avoid becoming a 'number', network with upper management.

5.0

Jan 24, 2012

I have very much enjoyed this position and would recommend working with the Hilton team.

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Level of quality of the hotel compared to others. Meet a lot of motivated, team oriented people. Your manager has a huge impact on whether or not you enjoy your job and I really respect my manager. I feel that I have increased my professionalism, communication and social skills by working here.

Cons

Long hours. New policy stating that front desk members have to stand up during shift (8 hours)! Only 3 shifts: morning 7-3, evening 3-11, night 11-7, so limited flexibility. I am a college student and do not know if I would want to work here for my real job/career.

4.0

Jan 24, 2012

Great job for students

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Fun work environment Satisfactory pay Great for students Diverse

Cons

No weekends No raise Sometime disrespectful guests

Viewing 11395 - 11397 of 11,506 Reviews

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Good company to work for.

I have very much enjoyed this position and would recommend working with the Hilton team.

Great job for students

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