Hilton reviews

3.9

75% would recommend to a friend

(11,507 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
2.0
May 11, 2012

It's worth the experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, lots of opportunuties to learn and free (or very cheap) stays at many great hotels around the globe.

Cons

I was hired to do a customer service job and the whole selection process was towards finding service-oriented people. After a few months, we all had to start selling as well, I hated it because I wouldn't even have applied to a job that included sales.

4.0
Apr 27, 2012

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional Development resources rank among the best.

Cons

Training for Management positions are minimal.

3.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Globally recognized brand Rapid growth Lots of opportunity to work internationally Interesting projects Excellent commitment to guest satisfaction Motivated colleagues

Cons

Work pace is very high volume--the emails never stop!!! Compensation is good, but not commensurate with the volume of work going on. Lots of travel and time away from home

Viewing 11377 - 11379 of 11,507 Reviews

Glassdoor has 13,607 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.