Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 460 reviews)); "culture is great and they do invest in all their employees" ((in 334 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 260 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 193 reviews)); "Great travel benefits and PTO." ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 536 reviews)); "Long hours and weekends but that comes with hotels" ((in 412 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 373 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,507 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Jun 8, 2012

Hilton Review

Night auditor

Recommend

CEO approval

Business Outlook

Pros

The people and employee benefits are fantastic

Cons

Tough to transfer into departments without experience. Sales, events, marketing are all elusive.

5.0

Jun 3, 2012

Awesome Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-great benefits 401k included and pay -If you are eager to move up, you will be given that opportunity! -I really feel like the hotel cares about me as an individual -great HR dept -free meal daily

Cons

-upper management not always reprimanded for wrongdoings -parking

4.0

May 24, 2012

Positive, helped me grow as a professional

Front office supervisor

Recommend

CEO approval

Business Outlook

Pros

Company will provide you with growth opportunities Will provide training in different areas Solid benefits and fair salary for entry level positions

Cons

Can be quick to judge employees when in comes to wrong doings. Severe lack of communications between departments and /or divisions

Viewing 11374 - 11376 of 11,507 Reviews

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