Hilton reviews

3.9

75% would recommend to a friend

(11,510 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Feb 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good, headquarters in VA are beautiful, real effort to have employee events at least once a month, good benefits and overtime paid.

Cons

Where do start...In general the management is good, however they were chosen for their strategic capabilities and I don't think there was any thought to making a culture fit. It is very much a man's world, diversity policies are so-called supported in paper, but not practiced in reality. If you are mistreated by a manager, you cannot go to Human Resources because they are on the manager's side. You cannot go to your manager's manager because they are friends, don't want to lose their job and if you work for a senior executive, there IS no other manager :) So you must remain silent and just leave. If you want to keep your job, come in, stay quiet, do your job and leave every day. Don't expect anyone in management to care about you, your career or growth. They let go recently of a lot of their long term employees.

3.0
Feb 15, 2011

ok company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UK's second largest hotel so experience wise you will be on positive side. Also with cultural diversity you can experience here.

Cons

Very limited future growth,less salary, no particular recognition,management more concerns about money then customer or people. Nothing Special

Viewing 11362 - 11364 of 11,510 Reviews

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