Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 457 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 249 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Long hours and underinvestment in some properties" ((in 416 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews

2.0

Mar 24, 2013

False empowerment

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Meeting people from all walks of life, and truly enjoying the experience.

Cons

This company focuses on negatives rather than the good. Reprimands on everything...They don;t like to praise good work. I believe they think it is a motivator but they are sadly mistaken. Middle and upper management has sticky floor syndrome. Talk of empowerment but when you make a legitimate decision that is great for the business and cost effective, all of management jumps down your throat. My coworkers were always afraid to make decisions on there own because of this. It was annoying.

2.0

Mar 23, 2013

Poor management, low pay.

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

- Looks good on your CV

Cons

- Lazy and imcompetent managers (up to head of department level). - HR promotes suck ups who have ticked boxes rather than experienced and capable staff. - Long shifts, poor work/life balance - Low pay and tips that dont find their way to your payslip. - Management do not care about their staff, only the numbers and are very lazy. - Management cant seem to write a rota more than one day in advance (is available on Thursday, starts the next day) which makes planning the rest of your life next to impossible.

4.0

Mar 21, 2013

server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Light hours, efficient work environment, and everyone is friendly.

Cons

At this moment, I have nothing bad to say.

Viewing 11140 - 11142 of 11,519 Reviews

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Hilton reviews

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Reviews by job title

False empowerment

Poor management, low pay.

server

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