Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "Awesome culture and great people to work with" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 201 reviews)); "The team member travel program is great." ((in 191 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and weekends but that comes with hotels" ((in 426 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Apr 1, 2013

Great overall company, but localized management is very corrupt

Guest services manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, very reputable brand, solid customer base, good property management system and helpful IT support staff, hotels are in very busy locations

Cons

Many overseas locations (my example being in China) are run completely by locals, from upper management all the way down. There needs to be better monitoring of these locations by the regional headquarters, as most of the Chinese management do not follow proper procedures or protocols of Hilton Worldwide.

4.0

Mar 29, 2013

Great job for students

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours to allow a student some study time

Cons

Organization is always a bit crazy

4.0

Mar 26, 2013

Pros and Cons

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

Free abd discounted vacations, you can also work at home

Cons

Holidays are based off seniority so more than likely you will be working the first year or so.

Viewing 11137 - 11139 of 11,519 Reviews

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Great overall company, but localized management is very corrupt

Great job for students

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