Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 460 reviews)); "Awesome culture and great people to work with" ((in 340 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 260 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team members." ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 540 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 365 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Buenos Aires , Pilar , Mendoza , Belén de Escobar , Rosario , Neuquén , Salta

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Hilton

Hilton reviews

3.9

74% would recommend to a friend

(11,529 total reviews)

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Mar 22, 2014

It was a learning experience

Commis chef

Recommend

CEO approval

Business Outlook

Pros

Was able to visit and work at other Hilton hotel.

Cons

More incentives can be put in place for employees.

1.0

Mar 22, 2014

I found that I was promised many thing that I never got.

Outlet supervisor

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the customers but that's all I can say that's nice about the Hilton.

Cons

I was never offered Health Insurence they dropped the ball insuring my family was taken care of. The upper management only cared about the numbers and not fixing the true problems. I was let go and they refused to give me my PTO Time because I told them I need my health Insurance.

4.0

Mar 20, 2014

Great

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits with plenty of vacation time.

Cons

It is a stressful position, with not enough support and very little training.

Viewing 10981 - 10983 of 11,529 Reviews

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Hotel Front Desk Agent

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It was a learning experience

I found that I was promised many thing that I never got.

Great

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