Hilton reviews

3.9

75% would recommend to a friend

(11,509 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Dec 6, 2012

Convenient

Recommend
CEO approval
Business Outlook

Pros

Work-at-home position. Flexible hours with a "build your own schedule" system

Cons

This is a call center position. Typical call center culture: metrics to meet, ever-changing company goals, calls listened to by management, and uneducated supervisors who micro-manage their employees. It is a great job to have while searching for your "real" job, but not a good place to make a lifetime career. The pay is very, very low for all positions.

1.0
Nov 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Wait, I am still thinking.

Cons

Worst leadership team I have ever had the misfortune to be associated with. We had team meetings where the senior director had 5 directors in a room to discuss email and meeting etiquette, I mean really. the years of experience in the room was upwards of 100 some odd years. Just the tip of the iceberg. Maybe it was just the information security team that had this misfortune. I hope so, if not i feel sorry for the people that still work there. Maybe that is the reason they have had 4-5 Information Security jobs posted for the past several months and haven't been able to fill any except to bring a consultant on full time. Speaks volumes in this economy

Viewing 61 - 63 of 11,509 Reviews

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