Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (412) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great team member travel program" ((in 202 reviews)); "Work Life Balance is great" ((in 198 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 559 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

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Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,497 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

May 29, 2026

Travel benefits and nice staff

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Travel benefits Always nice staff Easy going

Cons

Evening hours are kind of rough Rude customers Busy to very boring

5.0

May 29, 2026

Friendly team and good management, but low pay

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, lots of interaction between departments. Opportunity to cross-train. Good learning and development programmes. Most management are down to earth and recognize hard work.

Cons

Low pay, but that goes with hospitality.

5.0

May 29, 2026

Overall Good Package

Senior executive

Recommend

CEO approval

Business Outlook

Pros

Travel benefits are decent for yourself and Spouse. Freedom to empower staff to service the guests as needed. Allowance for staffing to the demands of the business.

Cons

Cap on the travel benefits for friends and family which is not really that great of a discount. Service industry has changed a lot in the last 10 years. The way it was is not the way it is.

Viewing 4 - 6 of 11,497 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Travel benefits and nice staff

Friendly team and good management, but low pay

Overall Good Package

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