Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Hilton reviews

Compare reviews

3.9

75% would recommend to a friend

(11,501 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Mar 8, 2016

Take an adventure with Hilton

Human resource assistant

Recommend

CEO approval

Business Outlook

Pros

One HUGE pro is the perk of staying at a Hilton Hotel at a discounted rate, this is amazing and widely used. Travel the world and stay at an Embassy Suites for as little as $39.00 a night! But this is far from the only perk available.

Cons

I cannot think of any direct cons toward Hilton. A Hilton can be corporate, franchised or privately owned so there is no need to worry about the stuffy corporate feel or small town private feel, an employee can choose what fits their needs.

3.0

Jan 27, 2016

Stay away from ecommerce

Ecommerce manager

Recommend

CEO approval

Business Outlook

Pros

Global company, one of the biggest hotel companies in the world, recognized brand, travel benefits for employees

Cons

ecommerce is a revolving door with inexperienced people managers, poor communication, and has little to do with online marketing. Be prepared for endless checklists, annual restructuring, and unrealistic expectations. If you love digital and want to actually work with sem, Web design, email, social media, then look elsewhere.

2.0

Oct 5, 2015

Senior Financial Analyst

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

A large recognizable company, with a professional work environment. There are a variety of perks for employees, really good PTO, and lots of opportunity for advancement.

Cons

The offices are cubicle farms, with management inhabiting the surrounding offices. There is a very pervasive hierarchical and authoritarian atmosphere. Departments are extremely fragmented, and communication between them is laughable. The corporate structure appears very top heavy, with an over-significance placed on Job Titles. As a result, in my experience, company policies are woefully disregarded, and department heads can establish their own set of rules. Compensation also ranges wildly, and is not always reflective of the quality or quantity of the workload performed.

Viewing 43 - 45 of 11,501 Reviews

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Stay away from ecommerce

Senior Financial Analyst

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