Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1087 reviews)); "Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 197 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 538 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 538 reviews)); "Long hours and weekends but that comes with hotels" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Skip to content Skip to footer

Notifications

Hilton

Hilton reviews

3.9

75% would recommend to a friend

(11,501 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Jun 4, 2021

COVID took the shine off a great company

Director

Recommend

CEO approval

Business Outlook

Pros

Good PTO hours, bonus structure, employee pricing, diverse workforce

Cons

Work overload, shareholder centric, uneven titles between orgs, low base pay for market

2.0

Jun 26, 2018

Don't bother

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work, immediately vested in 401k - benefits

Cons

Management concerned with self-promotion - no interest in developing talent - Reviews are a joke - no personal goals discussed Pay is below average - Have outsourced some depts - job security is not guaranteed

Hilton Response

Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for us to educate management on the importance of Mindful Leadership. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

5.0

Mar 18, 2016

Work from home reservations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy interview process that was all virtual. Build your own schedule after training. Time off, hotel discounts and 401k even for part timers.

Cons

Training is a fixed schedule, which is hard when the whole draw to the job was the flexible schedule.

Viewing 40 - 42 of 11,501 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Hilton

Hotel Front Desk Agent

Room Attendant - Part-Time

Room Attendant - Part-Time

Data Architect (contract)

Hilton reviews FAQs

Reviews Hilton reviews

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

COVID took the shine off a great company

Don't bother

Work from home reservations

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Hilton

Hilton reviews FAQs