Hertz reviews

3.7

67% would recommend to a friend

(8,178 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pros working for Hertz Las Vegas Airport location. Your life will be miserable.

Cons

First of all, let me start from the beginning. When they hired me, they lied to me about everything. They told me that I will be making between $45,000 and $60,000 per year, which is the least anybody makes and a lot of counter sales associate make more than $100,000 per year. Complete lie as they pay you only $9.50/hr. and the commission we make depends on the goal(how much upgrades we do and screw people for the most amount of money). They never tell you about the goal at hiring time and on top of that if you don't make the goal(which most of the employees don't make because it's shamefully very high), they keep everything you make for them the whole month. I worked very hard and made the company more than $50,000 every month on the upgrades and selling insurances but they kept it all without paying me a single penny, except for the meagre hourly wage. On top of that, at the end of the month when you are about to make your goal they take a lot of cheap reservations, people who never upgrade and bring your sales numbers down, so they don't have to pay you. They do that intentionally every month end. Secondly, they asked about my availability at the time of the interview and I clearly told them no graveyard because of my sleep apnea and they promised me day shifts. But after I started working, I found out that they have shift bids every 3 months and it's based on seniority(again, they never told me that at the time of hiring). So, I my schedule was graveyard(against my approval/wish). Another LIE Thirdly, the way they run business is also unethical and unprofessional. They want us to lie to people and use scare tactics to sell them hertz insurance and sell hertz fuel and upgrade the vehicle. They don't have a price list for the upgrade. They want us to fool customers and tell them any number to start from and if the customer say no, ask for their sam's club/Costco/Albertsons/smiths/aarp/aaa basically any card and lie to them that since you have this card we give you another big discount which depending on how desperate/in hurry the customer is. We have to go these mandatory special classes where they teach us how to lie and deceive people. They teach us to tell customer that we don't have the vehicle they reserve so they have to upgrade and pay extra. They want to keep as much money as they can after lying and deceiving people and on top of that they want to keep everything and pay the associates only hourly(not much). The employees work hard all month and in the end they get to keep all without any shame or guilt. All the employees are unhappy and they all have been lied to at the time of hiring. They take complete advantage of employees. That's why they have such a high turnover. This was my worst job ever I would never work for such an unethical and selfish company like Hertz and would never recommend it to anyone either. Very disappointing. Absolutely disgusting and bunch of monkeys running the business.

3.0
Mar 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive sales environment, generous commission, great benefits Avg person made about 2500 a month.

Cons

emotionally toxic workplace; too heavy micromanagment of call times, down time (less than 3 percent only), little loyalty to high performing employees. I was the 3rd top closer in the country, and they made me resent my job. I saw plenty of other talented sales people give up and leave. Little room for growth or advancement.... Just go through your script 60 times a day, but dont sell too much because then mgmt will paint you as a con artist. Sr mgmt is nowhere to be seen. really just glorified babysittiers. It has gotten worse since I left 6 months ago. People are making substantially less from sales incentives (commission or bonus)... Nobody I know that is left there is very happy.

Viewing 151 - 153 of 8,178 Reviews

Glassdoor has 8,834 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.