Hertz reviews

Very cheap senior mgt. Couldn't even buy paper in the last quarter to save on money. SR MGT doesn't allow local mgt to make the decision required to run the business, leading to a lot of lag time in order to get a simple decision on something like: can I hire someone, can I fix something.

The cons clearly out weigh the pros of this horrible company. Please read on and you will learn everything you will need to know about working for hertz. Lets start off with a list of Cons: - stressful -always understaffed -low low low low pay the amount of your workload. -customers are constantly mad at you -putting up with a hostile upper management about sales performance even if you sale well. -upper management does not care about you. -looonnnggg hours (10-12 hours per day) 5 days a week and 4 hours on saturday. -constantly stressed out because you have tons of reservations and no cars to to provide for them. -We have to book reservations even if you dont have cars!. -No work life balance.(say goodbye to family and friends.) -No job satisfaction - The monthly commissions on SRPD sales are a joke.-Stained business clothes from cleaning a detailing cars outside! -The company is cheap. -Horrible work environment( At my branch we do not have any running water, we have to drink from the water hose that we clean our cars with and our toilet does not work. Also we do not have air conditioning in our branch. Hertz is too cheap provide necessities for its employees. -This job will cause heath problems from stress, lack of sleep and working in extreme weather conditions. IM ALWAYS GETTING SICK! - understaffed - all phone lines are ringing constantly and customers are always waiting in the lobby because we do not have enough staff to accommodate. NO JOB SATISFACTION, NO LIFE, NEXT TO NOTHING PAY. HIGH STRESS. HOSTILE CUSTOMERS AND MANAGEMENT. I can go on and on about the cons of this job. I worked for HLE and here is an example of a work week at Hertz. MONDAY. My branch opens at 730 and we close at 600pm on weekdays. Get to the branch at 0715 to prep and clean cars for the morning rush. At 730 you activate the phones and unlock the door and that is when all hell breaks loose. The phones begin ringing. You answer it and its the body shop manager to inform you that there is customer that needs pickup to get in a rental. Then next phone line is a customer who is pissed because no one is there to pick them up at their house exactly at 730. A customer walks into your branch and they have a reservation for a minivan they placed weeks ago. You realize that you dont have a minivan in your fleet and you tell the customer you dont have one and they get mad and threaten to call corporate. You run out to pick up the customer at the body shop. Their insurance policy only covers 13.99 a day so you put them in a small car, then they get mad because the car isnt big enough. You politely tell them their insurance only covers 13.99/day and they can pay a difference for a bigger car. They get upset because insurance should be paying for everything. The customer leaves then the branch managers asks why you didnt sell any insurance and gets upset with you. Repeat this process all morning long. In the afternoon you are running out of cars and working by yourself. You have to run cars to valvoline for oil changes, turn non rentable cars at the airport. How are you supposed to do all this working by yourself?! Upper management calls the branch and asks why you haven't dropped cars off at the airports. So you leave and drop cars off at the airport. The transporter who works at the airport gives you a ride back to the branch and you see a line of customers outside your door waiting when you arrive. They are pissed because they have been waiting for 20 minutes because no body was at the branch. You rent them the car but the system wont let you rent it because it needs a oil change. You inform the customer they need to wait longer while you leave to change the oil in the car which is another 30 minutes of waiting time. They get pissed because they are late. You return from the oil change rent them the car, they leave mad and leave a bad NPS score. 5:00 has arrived and you notice that you haven't had time to eat lunch all day. The\ phones have been ringing all day, customers are always at your doorstep, and the area manager is always threatening your job because you haven't sold any insurance. You close at 6:00 but you probably have to stay at least 30 minutes longer because a customer is late for his reservation. Close up shop and check the reservation manifest in the morning and you are 4 cars short in the morning. At the end of the day you are too tired to hang out with your friends and family and just wont to go to bed. TUESDAY REPEAT the process from Monday. WEDNESDAY REPEAT THURSDAY REPEAT FRIDAY REPEAT SATURDAY REPEAT SUNDAY DAY OFF!! . Guess what you get to this all over again on Monday. Also when you get your weekly check, you see that you put in 60 hours and a check of $356.76 after taxes. Was it worth it? NO! I challenge anyone who wants to work for this company to do so if you dont believe anything I said on this review.