Hertz reviews

3.7

67% would recommend to a friend

(8,177 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Drive some the coolest cars in the industry.

Cons

Cleaning cars, working with lazy indviduals, boss comes into office late and leaves early, working two saturdays a month, long hours, and little pay

2.0
Oct 19, 2011

Miserable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly paychecks Learn so much about working with a big Corporation and in a fast paced environment Learn about values that can not be taught in a class room

Cons

Working off-airport, be prepared to do EVERY single thing esp if you are a manager trainee. Stressful, long work days, low income Performance solely based on sales

3.0
Oct 18, 2011
Recommend
CEO approval
Business Outlook

Pros

1) The potential to get promoted fairly quickly 2) In the Local Edition branch of Hertz, you learn to do EVERYTHING that goes into the rental process that can give you tools to use for other jobs. 3) Branch Managers and above get to take a car home everyday with insurance and "free" gas. 4) At the branch manager level, you are practically running a business without having to supply personal capital. 5) Fairly good benefits (options to buy various qualities of health insurance)

Cons

1) Manager promotions are often given based off of high personal sales/fraud numbers and being "friends" with the hiring manager and it seems as though little consideration is taken into whether the person can actually manage or even encourage a team to sell (legit selling and not fraud). 2) Hertz promotes from within which is great, but the employees that worked initially at Enterprise "there are a lot of them" get promoted up the ranks almost at an obscene rate. Almost as if senior management believe more in the training program of Enterprise rather than their own company. Which I guess is fine if they really were great employees, but they get promoted so fast that they never learn how things work at Hertz and end up having to delegate (i.e. give all the work) to the 1 or 2 employees that were trained at Hertz. 3) Low hourly rate which is to be expected for a sales job... but in the Local Edition branch of Hertz Manager Trainees (MT's), Manager Assistants (MA's) and especially Assistant Branch Manager's (ABM's) do so much more than just sales (i.e. Fleet control, vehicle cleaning (in a shirt and tie), Marketing, Data Entry, transporting, customer service, billing, answer lots of phone calls, etc) that the hourly rate should either be higher or remain the same but hire people to do some of the other functions so the "management level" employees can focus more on sales and management. 4) Bonus structure that seems to change every time it seems too many people may actually get a good bonus...not to mention when they change it, its normally effective immediately so if your branch was on track to make a bonus on the old structure for the quarter but not the new one, it doesn't matter, your branch WILL NOT get a bonus. 5) Upper level managers spend more time in meetings and forwarding emails about meetings and then having conference calls about those meetings and emails rather than using the time to actually make things better. 6) Although it is a car rental company, its ALL about selling insurance. An employee's worth in the company is primarily measured by their Sales Revenue Per day (SRPD) and their Insurance Replacement Sales Revenue Per Day (IRSPRD), if a customer buys the insurance these numbers go up, but if they do not, these numbers go down, and fast. So renting a car to a customer that wont buy the coverages actually negatively affects the agent. This scoring method causes it almost to make more sense to NOT rent a car if the agent knows or "has a feeling" they cant sell to a particular customer.

Viewing 7924 - 7926 of 8,177 Reviews

Glassdoor has 8,833 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.