Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 29, 2014

Hertz Branch Manager

Recommend
CEO approval
Business Outlook

Pros

The best things about working for Hertz is the team member engagement. Hertz does a really good job of having an open forum to discuss opportunities that exist in the organization. Hertz also allows each area the flexibility to have team and group outings at the company's expense, which is rare these days. Also, the ability to grow within this organization is great.

Cons

Some of the challenges of working for Hertz is some of the processes need to be updated. Sometimes these processes prevent us from delivering the exceptional customer service that we always intend to deliver. This is sometimes noticed by our customer, which leads them to believe that we do not take their issues/concerns seriously, although that is not the case.

3.0
Apr 29, 2014

Fast pace and challenging

Recommend
CEO approval
Business Outlook

Pros

Enjoy interacting with customers and developing relationships with accounts. Also working as a team to help the success of the branch

Cons

Sometimes can be overwhelming and difficult to make sure things go as planed. Need to be able to adjust to the demand and be creative to get things done.. lots of administrative work needs to be done on daily basis and is time consuming while you are trying to handle the front office. Company seems to micro manage a lot more than they used to. Compensation plan is confusing.

4.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

All training is paid by the company, great competitive benefits. The offices are really geared towards a team atmosphere. Management wants to see employees succeed and present great opportunities for growth. There are a lot of team building events and meetings that are very beneficial to any employee looking to grow professionally. If you have the right attitude you can become very successful with this company. Great perks for management.

Cons

The schedule can burn employees out after a couple months. 10 - 11 hour days and working on Saturday's can get to be too much for people. Offices are very short staffed putting more work loads on employees and creating a stressful environment for the staff (at times). Rate of pay is nothing to brag about, with that said they do want employees motivated to grow within instead of staying in only one position.

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Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.