4.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook
Pros
The best things about working for Hertz is the team member engagement. Hertz does a really good job of having an open forum to discuss opportunities that exist in the organization. Hertz also allows each area the flexibility to have team and group outings at the company's expense, which is rare these days. Also, the ability to grow within this organization is great.
Cons
Some of the challenges of working for Hertz is some of the processes need to be updated. Sometimes these processes prevent us from delivering the exceptional customer service that we always intend to deliver. This is sometimes noticed by our customer, which leads them to believe that we do not take their issues/concerns seriously, although that is not the case.