HelloFresh reviews

3.3

54% would recommend to a friend

(3,163 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Dec 10, 2018
Recommend
CEO approval
Business Outlook

Pros

* Very good relocation support; * Big frontend department with existing good practices. In-house meetups, frontend newsletter and active frontend channel in the chat. Code reviews, Unit-tests culture and E2E tests coverage (we have special automation engineers); * Allowed remote/home-office days; * Free Frontendmasters / Egghead subscription; * Education budget; * In-house trainings about technologies; * Good salary on the first year after relocation; * A very diverse company with strict rules about any forms of harassment and rude behaviour; * Snacks, fruits, sweets on shared hall tables and free Friday-beer; * Budget for team events; * Depends on the team, but Agile processes in our team are very good; * Good location of the office; * Lockers for your devices; * Not a really big domain of new knowledge required for your work; * Big Russian-speaking, Spanish-speaking and Turkish-speaking communities inside; * Office management really tries to make the office more comfortable; * Agile Coach helps to improve Agile practices in teams;

Cons

* Existence of legacy code and bad architecture decisions. But leads are open for refactoring and changing stuff. Around 1 day per sprint now is booked for tech debt; * HR processes are unclear and slow sometimes. For the most amount of questions, you have to write an Email and wait; * Too many different tools for everything. For instance, HR related stuff includes 3 tools =( I have too many bookmarks already; * Lack of "family" or +1 events. Feels like all events are targeted for "single" employees; * Problems with Senior devs growth. After one-two years people don't know how to grow; * Employee flow is a bit high; * No dogs policy and comfortable conditions for pet owners; * No сupboards or conditions to store shoes/jackets; * After one-two years for senior level engineering, a salary looks not really competitive but seems discussable;

2.0
Dec 9, 2018

Heavily top-down culture gone toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As with many big startups in Berlin, HelloFresh is a very international and diverse organization (with the exception of the senior leadership team.) Office is well located and surrounded by other interesting startups. If you don't need much structure, and don't really care about things like "mission", "values" and "purpose", you can learn a lot of practical stuff on the job and have opportunities to go up somewhat within the company. You will also likely be involved in interviewing potential hires and be able to learn from that. There are still a lot of competent people working there, although the turnover as of late has been immense.

Cons

HelloFresh, especially post-IPO, became completely obsessed with revenue at the expense of everything else. Senior leadership, with a mix of inexperience and arrogance, created a culture that has been pushing away a large number of long-standing employees, who started feeling their voice was irrelevant, and that their work wasn't really making a difference. I have personally left the company feeling that standing up for what you believe is best for the company, if it goes against the leadership's ideas, is a horrible idea. There is also an obsession with hiring, even if there are numerous cases of people with very little to do due to the lack of structured product management. And only increasing head count comes second to revenue. One of the consequences is an office that has for a long time been overcrowded and where working in the afternoon becomes impossible due to the lack of oxygen. In the summer, it literally becomes a sweat shop. A lot of people have said HR is ineffective, but the reality is that senior leadership's "command and control" mentality does not allow for much. Feedback, in its true form, is a foreign concept, despite claims of an "open" culture and performance review processes that are nothing but a lot of work because they still don't train people on how to do it properly. When those in charge are in fact not fans of feedback and do not take it for themselves, it is no wonder the culture gets screwed up at scale. Overall, the biggest issue of HelloFresh is hiring a lot of talent only for the ones at the top to have influence and decision making power. This strategy (or the lack of it) has certainly got the company to IPO (thanks to an impeccable job in marketing and operations) and become a billion dollar company but is now showing its long term effects: talent flocking away at a very fast clip, and the stock price going down hill at the same pace.

5.0
Dec 6, 2018

Great work environment

Recommend
CEO approval
Business Outlook

Pros

Great bonuses and incentives every week. If you are good at selling you will make heaps of money.

Cons

If you are bad at selling you’ll make less than minimum wage.

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Glassdoor has 3,987 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.