HelloFresh reviews

3.3

54% would recommend to a friend

(3,165 total reviews)
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Dominik S. Richter

55% approve of CEO

36% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jul 9, 2019
Recommend
CEO approval
Business Outlook

Pros

1. They believe in and encourage a Growth Mindset. This has led to me taking on challenges before I knew the exact answer but learning and adapting along the way. I’m grateful for all the opportunities I’ve had to show not just others, but myself, exactly what I’m capable of! 2. My manager. I’d say I have one if the best managers out there! He’s been a great coach throughout our time working together. He has nailed the balance between supporting my new part-time hours pattern (since becoming a mum) and continuing to give me challenging opportunities for my development and to contribute to our success as a business. 3. The discount code. A whooping 70% off HelloFresh boxes means I’ve spent around £15 on evening meals for the week since joining (nearly 4 years ago!). Plus there’s the added bonus now of being able to easily introduce my daughter to a variety of food, flavours and always fresh food. 4. The grazing table. The food perks don’t stop there! Obviously our wonderful chefs are busy developing new and tweaking old recipes everyday. Where does the food go? On the grazing table of course, free for all to help ourselves throughout the day. A foodies heaven. 5. The People. HelloFresh believe that we should all become an expert in our field, which means the office is full of top talent! I’m inspired everyday by my colleagues around me whether that be in a meeting or casual chat at the lunch table. Plus we always have a giggle and no one takes themselves too seriously so I always feel comfortable to be myself.

Cons

What could make HelloFresh better? I believe in continuous evolution - learning never stops! So while some areas of HelloFresh are not perfection all of the time, as long as I can see effort made to explore the imperfections and genuine intentions of improvement, then these don’t impact my working life in a negative way. I’ve been fortunate to see the UK team grow from a start up phase to scale up and attention on these areas of imperfection have steadily increased and have shown great results. For example, the introduction of flexible hours to improve work-life balance, a Talent Development team to support professional development and tackling more sensitive issues such as promotions and pay to be ever more transparent.

2.0
Jul 8, 2019

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Good place to meet people your age in the area

Cons

- Low pay - Long hours - Management does not listen or value its employees - Many times did not get reimbursed the whole amount for parking and gas that was promised

1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility, decent base pay, travel reimbursement

Cons

Company never follows through on promises or sticks to their word on relatively anything. Employees promised “retention bonuses” were never paid them, nor given any access to track sales or lifetime customer value. Schedules almost always come out one or two days before the week starts, so good luck planning anything. You are given one week of not hitting quota in a 4 week period. Miss your goal more than one of those weeks, you’re fired without question. Got scheduled at bad events that week and had no opportunity to present to anyone? That sucks for YOU. Policies are unclear and often left undocumented. 3 god awful mandatory three hour meetings per week where less is accomplished at than a fraternity house during syllabus week. Run far away from this company.

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HelloFresh Response
6y
Thank you for taking the time to share this review, it’s great to hear that you were able to take advantage of our flexible scheduling and generous compensation and benefits packages available to our employees. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. We try to ensure that there are clear lines of communication between our sales operation and field sales teams. This includes providing as much information as we can about sales team strategies and compensation. We do this by hosting regular sales meetings and company all-hands meetings to update our sales teams on the business and we communicate regularly to our sales managers who can share information with their teams We set manageable sales goals for our Brand Ambassadors to meet on a weekly basis, and high-performing employees who meet these goals consistently are rewarded with generous sales commissions and development opportunities. Success in the Brand Ambassador position is a result of hard work, meeting these sales goals, and having a positive attitude. Brand Ambassadors that embrace this find long-term success at HelloFresh. While it sounds like there are some areas for improvement in your experience on the sales team at HelloFresh, we appreciate you sharing this feedback with us and we have passed it directly along to the sales leadership team here at HelloFresh.
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Glassdoor has 3,989 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.