HelloFresh reviews

3.3

53% would recommend to a friend

(3,171 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 18, 2020

Avoid - This place is a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a great discount on the subscription and the opportunity to learn about a DTC brand. If you're young and want to work with other young people, you might enjoy it - for a little while.

Cons

HelloFresh USA has one of the worst company cultures I've ever seen. Extremely inexperienced people in senior roles. Lacks diversity at the top and has for years. Anyone who joins the company who has talent, a wealth of knowledge or years of experience either leaves voluntarily or is let go. It's a revolving door and for good reason. HR seems more interested in keeping their jobs than actually making the changes they need to ensure good people stay. They make a lot of false promises. There are plenty of great tech companies out there that are run by smart, professionals. This isn't one of them. Before taking a job here, do your homework and ask a few recruiters... they've heard about this place.

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HelloFresh Response
5y
Thank you for taking the time to provide feedback. We’re happy to hear that you are taking advantage of our great discount but understand that we do have opportunities to improve your experience at HelloFresh. In addition to hiring a head of DE&I, we’ve built external partnerships with subject matter experts to ensure that we are hiring diverse talent while also building a safe and inclusive environment for employees to thrive and be heard. We know this will take time but we are committed to ensuring that employees feel represented (at all levels) and that they have the ability to share their expertise with others. If you’re comfortable, we encourage you to share this feedback with your HR Business Partner.
4.0
Sep 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The environment is awesome!! Everyone that works for HelloFresh is extremely positive and your manager and coworkers will motivate u to succeed.

Cons

There is not much cons I can think of.

2.0
Sep 17, 2020

a start up who became a corporate

Recommend
CEO approval
Business Outlook

Pros

+ generous employee discount on the product + multiple employee growth opportunities, either horizontal or vertical + trainings + good leadership and communication trainings, especially for first-time managers e.g. 1:1 sessions with a coach + unified performance review process with clear expectations + HR are doing an amazing job at training managers, listening to employees and supporting every one with their day-to-day. For example they have open hours to help non-German speaking employees with their administrative papers. + company parties twice a year + international company with many diverse nationalities represented + nice area in Prenzlauer Berg with plenty to eat + scholarships for female university students in an attempt to increase diversity + good kitchens in the office everywhere + Friday Beers + Geek Fridays where there's 1 hour presentation on various topics

Cons

- not enough diversity based on age and gender (almost no old people, and departments are clearly genred e.g. Marketing with mostly females and Tech with mostly males, top managers are mostly white males). No real effort is made to change that and there is no transparency on the promotion rates between genres - many directors and senior directors (sometimes even VPs) have been hired or promoted without respecting the performance criteria, leading to having incompetent people in place (mostly white european men). As a result, the VP or C-level don't trust them and micro-manage all the teams. Therefore there is no ownership nor freedom for the squad leads and the directors to lead their teams. The squad lead becomes an executor with no possibility to innovate and needing 4 hierarchy approvals before starting a project - the culture is unfriendly and overcontrolling: employees have to log their working time on Slack at all time, even when they are 5 minutes away. People don't say hi to each other even when they work together. Employees are 'gently reminded' to put their agenda public so that their manager can check what they do at all times and private chats are strongly discouraged. There is no solidarity and top managers are taking credit for what others do without rewarding their own teams. It's also very common to encounter aggressive emails/meetings where people are blamed and/or continuously interrupted. Many people are fired on the last day of their probation time without any heads-up, they are simply ask to pack their stuff at lunch time when every one is out. - overcommunication is one of the core values, so you can expect hundreds of emails in your inbox with little to no relevant information for you. - the office is a huge open space with 200 people. There is a lot of light and a lot of noise. Not enough meeting rooms and no privacy.

Viewing 2629 - 2631 of 3,171 Reviews

Glassdoor has 3,996 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.